Terms and Conditions

Terms and Conditions

Effective Date: 01/08/2024

1. Introduction

Welcome to Suraasz Packaging. These Terms and Conditions (“Terms”) govern your use of our services and products. By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our services.

2. Services

Suraasz Packaging provides packaging solutions for spices, pulses, and dry fruits, including custom packaging, bulk packaging, and sustainable packaging options. The scope of our services will be detailed in the individual agreements or contracts between us and our clients.

3. Orders and Payments

Order Placement: Orders can be placed through our website, via email, or by phone. All orders are subject to acceptance and availability.
Payment Terms: Payment terms will be specified at the time of order placement. We accept various payment methods including credit cards, debit cards, and electronic payments. Payments must be completed before processing and shipping.
Pricing: All prices are listed in indian rupees and are subject to change without notice. Prices are confirmed at the time of order confirmation.
Taxes and Fees: Applicable taxes and shipping fees will be added to your total order amount.

4. Shipping and Delivery

Processing Time: Orders are processed within [1-3 business days] unless otherwise specified. Shipping times may vary based on location and shipping method selected.
Shipping Costs: Shipping costs are calculated based on the weight of the package, shipping method, and delivery location. These costs will be displayed at checkout.
Delivery Issues: We are not responsible for delays caused by shipping carriers or incorrect delivery addresses. If your package is lost or damaged, please contact us to assist in resolving the issue.

5. Returns and Refunds

Returns: Returns are accepted only if the product is defective or not as described. Requests for returns must be made within 1 days of receipt. Products must be returned in their original condition and packaging.
Refunds: Refunds will be issued to the original payment method used. Please allow [5-20 business days] for the refund to be processed.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Suraasz Packaging or our licensors and is protected by copyright and intellectual property laws. Unauthorized use of any content is prohibited.

7. Limitation of Liability

Suraasz Packaging is not liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or products. Our liability is limited to the maximum extent permitted by law.

8. Confidentiality

Any information shared with us in the course of our business relationship will be treated as confidential and will not be disclosed to third parties without your consent, except as required by law.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of INDIA. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangalore.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

11. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Suraasz Packaging

BAGALORE, KARNATAKA, INDIA

suraaszpackaging@gmail.com

Thank you for choosing Suraasz Packaging. We appreciate your business and look forward to serving you.