Payment Policy

Payment Policy

Effective Date: 01-AUG-2024

1. Introduction

Welcome to Suraasz Packaging. Our Payment Policy is designed to ensure a smooth and secure transaction process. This policy outlines the payment methods accepted, payment terms, and other related information.

2. Accepted Payment Methods

We accept the following payment methods for online orders:

  • Credit Cards: Visa, MasterCard, American Express, and Discover.
  • Debit Cards: Visa and MasterCard debit cards.
  • Electronic Payments: Paytm, google pay, phonepe and other secure payment gateways.
  • Bank Transfers: For large orders or special arrangements, bank transfers may be accepted. Please contact us for details.

3. Payment Terms

  • Order Processing: Orders are processed only after payment has been successfully received and authorized.
  • Prepayment: For new customers or large orders, we may require prepayment or a deposit before processing the order.
  • Invoices: For approved credit accounts, payment terms are typically [Net 30], unless otherwise agreed upon. Please refer to the specific invoice for due dates.

4. Pricing and Charges

  • Product Pricing: All prices are listed in Indian rupees  and are subject to change without notice. Prices are confirmed at the time of order placement.
  • Shipping Costs: Shipping costs are calculated based on the shipping method selected and the delivery location. These costs will be displayed at checkout.
  • Taxes: Applicable taxes will be calculated based on the shipping address and added to your total order amount.

5. Payment Security

We are committed to ensuring the security of your payment information. Our website uses SSL encryption to protect your data during transactions. We do not store or have access to your credit card information. Payment transactions are processed through secure, PCI-compliant payment gateways.

6. Payment Issues

  • Payment Declines: If your payment is declined, please check your payment details and ensure sufficient funds are available. If the issue persists, contact your bank or payment provider for assistance.
  • Refunds: Refunds are processed to the original payment method used at the time of purchase. Please allow [5-10 business days] for refunds to reflect in your account, depending on your bank or payment provider.

7. Cancellation and Modifications

  • Order Cancellations: Orders may be canceled before processing begins. Once processing has started or the order has been shipped, cancellations are not possible. Please contact us promptly if you wish to cancel an order.
  • Order Modifications: If you need to make changes to an order, please contact us as soon as possible. Modifications can only be made if the order has not yet been processed or shipped.

8. Contact Us

For any questions or concerns regarding payments, please contact our customer service team at:

Suraasz Packaging
BAGALORE, KARNATAKA, INDIA

suraaszpackaging@gmail.com

9. Changes to This Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on our website with an updated effective date.

Thank you for choosing Suraasz Packaging. We appreciate your business and are here to assist with any payment-related inquiries.